Check out our Frequently Asked Questions below. If you still need help please contact us.
Installation
Installation Instructions
To apply, we suggest peeling a small section of the backing material off and applying the exposed adhesive first. If there are any bubbles that form, lightly press or simply pull back that area and re-apply.
- Surface must be clean, dry and free from dust, oils and grease.
Can the decals go on textured walls?
Yes, our decals work on most types of painted interior walls and windows. This includes most flat, semi gloss and gloss paint finishes. Decals may also be applied to sealed wall coverings. The surface must be smooth and clean prior to application. If applying to new paint consult the paint
manufacturer for proper drying conditions before application.
Do the decals come off?
Yes, our decals are designed with a material that is easily removed. It’s dependable adhesive can be removed and reused multiple times. The material does not shrink, or curl. Gently peel the sticker to avoid tearing.
Returns
Can I return my decals?
We understand mistakes happen! If your item is damaged, send us an email at wallsofheartdecals@gmail.com and we can arrange a replacement. Please read our return policy for more information.
Can I exchange for a different item?
Due to the nature of the material we use we do not offer change of mind refunds or exchanges.
General
What is the fire rating?
E84 Class A Fire rating and compliance with REACH, RoHS and Prop 65